UJEB's Fee Payment Policy

UJEB’s Fee Payment Policy

1. UJEB must balance its responsibilities to students, parents, staff, schools and other venues at which it operates, as well as its responsibility to remain financially viable into the future.
2. This policy applies in respect of fees that UJEB charges for its programs.
3. When a student is enrolled in one of UJEB’s programs via UJEB’s website / iClassPro, the parent/guardian will be required to make payment of the applicable fees. The online enrollment application will not be accepted or processed until payment has been made. Enrolment in a program is conditional upon payment of the applicable program fee. 
4. Enrolling in a UJEB program is continuous. It is incumbent on the parent/guardian to withdraw a student prior to the term’s billing date. The term billing date is the last day of the previous term. For the beginning of a school year the billing date for term one will be  two weeks prior to the commencement of term 1.
5. UJEB requires each family to store payment information (credit card details or direct debit authority) when enrolling into a program.This saves families the hassle of remembering to re-enrol and pay and saves business time and money chasing enrolments and payment. Initial payments will be processed at time of the first enrolment.
6. UJEB will charge fees per payment method according to the Billing Authorisation document. Direct Debits will not incur fees.   
7. Special conditions apply in respect of enrolment in UJEB’s Bar and Bat Mitzvah programs and will be provided to parents/guardians prior to the commencement of those programs.
8. For some UJEB programs a trial of 1 week is possible prior to enrolling for the first time. Families wishing to trial a program will be required to enrol their child in the program via UJEB’s website / iClassPro and the parent/guardian can choose the trial option for 1 trial week. The parent/guardian will be notified of the date of the trial class/es and the child can attend that 1 week free of charge. If the parent/guardian wishes the child to continue with the program they will need to pay for the entire term / remaining classes of the term inclusive of the trial week and must make payment prior to the next class they will be attending.
9. For programs that are conducted over the course of a year, payment subsequent terms   will be automatically deducted. UJEB will send a notice explaining that a direct debit will occur. If a family wishes to withdraw their child it is incumbent on them to notify the office 5 business days before the date of the Direct Debit. 
10. If a student’s program fee is unpaid, that student will not be permitted to attend the program.
11. Paragraph 8 does not apply in the case of a child in respect of whom an application has been submitted for fee assistance for UJEB’s consideration.
12. Students enrolling during the term are entitled a reduction of that term’s fees as per the office guidelines, which is applied by the office when finalising enrollment via UJEB’s website / iClassPro. 
13. In the event that financial assistance is needed in order to pay the applicable program fee, families and parents are encouraged to apply for fee assistance in accordance with UJEB’s Fee Assistance Policy. 
14. All amounts that are owed to UJEB in respect of a student will remain due and payable until UJEB approves an application for fee assistance in respect of that student. It is the responsibility of the student’s parent or guardian to apply for financial assistance. 

Withdrawing a student from a program

1. A parent / guardian who wishes to withdraw their child from a UJEB program must do it through the iclassPro portal or notify UJEB by email of such intention.
2. If a parent / guardian withdraws a student (15) from a program* between 5 business days before the date of the Direct Debit and prior the second week of the term, UJEB will withhold an admin fee of $25.00 and refund to the parent / guardian the remainder of the fees paid for that term.
3. If a parent / guardian withdraws a student from a program** (15) after the first week but before the sixth week of that term, UJEB will refund to the parent / guardian 50% of the total program fees paid for that term.
4. If a parent / guardian withdraws a student from a program** after the sixth week (after 50% of the term’s lessons) UJEB will not grant any request for a refund of program fees for that term.
5. If, in accordance with UJEB’s Student Behaviour Policy, UJEB requires a student to cease their participation in a UJEB program on account of their behaviour, UJEB will not refund program fees paid.
6. UJEB retains a discretion to alter the terms of this policy in respect of individual circumstances that are exceptional.
7. If a parent / guardian withdraws a student from the UJEB Bat Mitzvah or Bar Mitzvah program up to 2 weeks prior to the commencement of the Bat Mitzvah program, UJEB will withhold an administration fee of $25.00 and refund to the parent / guardian the remainder of the fees paid for that term.
8. If a parent / guardian withdraws a student from the UJEB Bat Mitzvah or Bar Mitzvah program 2 weeks, or less, prior to the commencement of the Bat Mitzvah or Bar Mitzvah program, UJEB will withhold an administration fee of $100.00 and refund to the parent / guardian the remainder of the fees paid for that term.
9. Points 17, 18, 19 and 20 above apply to the UJEB Bat Mitzvah program.
10. Points 19 and 20 above apply to the UJEB Bar Mitzvah program.
11. If a parent / guardian withdraws a student from the bar mitzvah program* after the first session but before the end of the first term of the bar mitzvah program, UJEB will refund to the parent / guardian 50% of the total bar mitzvah program fee paid.
12. If a parent / guardian withdraws a student from the bar mitzvah program after the first term of the bar mitzvah program, UJEB will not grant any request for a refund of the program fee.

*’program’ refers to all programs except the UJEB Bat Mitzvah and Bar Mitzvah programs.

** ‘program’ refers to all programs except the UJEB Bar Mitzvah program.

UJEB Camp 

1. UJEB must balance its responsibilities to students, parents, staff, schools and other venues at which it operates, as well as its responsibility to remain financially viable into the future.
2. This policy applies in respect of fees that UJEB charges for its camps. 
3. When a student is enrolled in a UJEB camp via UJEB’s website / iClassPro, the parent/guardian will be required to make payment of the applicable fees. The online enrollment application will not be accepted or processed until payment has been made. Enrolment in a UJEB camp  is conditional upon payment of the applicable camp fee. 
4. Enrolling in a UJEB camp is applicable for that specific camp only. 
5. UJEB requires each family to store payment information (credit card details or direct debit authority) when enrolling into a program/camp. Camp payments will be processed at time of camp enrolment.
6. UJEB will charge fees per payment method according to the Billing Authorisation document. Direct Debits will not incur fees.   
7. If a student’s camp enrolment fee is unpaid, that student will not be permitted to attend the program.
8. Paragraph 33 does not apply in the case of a child in respect of whom an application has been submitted for fee assistance for UJEB’s consideration.
9. In the event that financial assistance is needed in order to pay the applicable camp fee, families and parents are encouraged to apply for fee assistance in accordance with UJEB’s Fee Assistance Policy. 
10. All amounts that are owed to UJEB in respect of a student will remain due and payable until UJEB approves an application for fee assistance in respect of that student. It is the responsibility of the student’s parent or guardian to apply for financial assistance. 

Withdrawing a student from a UJEB camp

1. A parent / guardian who wishes to withdraw their child from a UJEB camp must do it through the iclassPro portal or notify UJEB by email of such intention.
2. If a parent / guardian withdraws a student from a UJEB camp up to 14 days prior to the camp start date UJEB will issue a full refund.
3. If a parent / guardian withdraws a student from a UJEB camp 7-13 days prior to the camp start date UJEB will withhold an admin fee of $25.00 and refund to the parent / guardian the remainder of the camp fee.
4. If a parent / guardian withdraws a student from a UJEB camp 1-6 days prior to the camp start date UJEB will withhold an admin fee of $100 and refund to the parent /guardian the remainder of the camp fee.
5. If a parent / guardian withdraws a student from a UJEB camp once camp has commenced (including the first day of the camp) there will be no refund issued.
6. If, in accordance with UJEB’s Student Behaviour Policy, UJEB requires a student to cease their participation in a UJEB camp on account of their behaviour, UJEB will not refund program fees paid.
7. UJEB retains a discretion to alter the terms of this policy in respect of individual circumstances that are exceptional.

Policy drafted: by Gabi Crafti, Oren Smith and Itzik Sztokman on 31 July 2019

Policy approved by Board: 13 August 2019 and 

Policy updated: 19 November 2020 to add link to current Student Behaviour Policy

8 November 2022 to add Bat Mitzvah program withdrawal policy.

7 December 2022 to add UJEB Camp subsection including withdrawal policy.

Policy reviewed: 2022

Policy Reviewed and updated: 9 September 2022 (I. Sztokman & O. Smith)

    :15 November 2022 (I.Sztokman & R.Kotek)

    : 7 December 2022 (I.Sztokman & R.Kotek)